Communication forms an integral part of our everyday lives. How effectively we communicate with others can influence the outcome of any situation. Similarly, your communication in the workplace influences the outcome of your organisation’s success.
By investing in effective communication practices, organisations will find a number of positive increases in productivity, overall positivity and employee satisfaction.
Here are 5 ways to implement effective communication in the workplace:
Keeping information structured and concise eliminates the possibility of extra information clutter and confusion. Make sure that all-important emails, instant messages and bulletin board information are limited to the most relevant and important information.
When objectives are kept clear it leaves less room for confusion. If everyone is updated about projects, work structure and deadlines you can work with a clear objective that is not cluttered with missed information or miscommunication.
Productivity within the workplace is increased because all relevant information is communicated and made available.
A consistent information structure and source gives everyone the same information and accessibility. Structure your information in the same logical and consistent manner so that no one can get confused by ambiguous information.
This will also make checking information more effective - if anyone needs a recap, one consistent information source and style helps with easy access to specific information.
An often forgotten aspect of good communication is listening. By making eye contact and having a single focus on a speaker can improve your listening abilities.
Actively listening to someone when they are speaking will help you process, remember and implement information more accurately.
Encouraging open communication between different levels of an organisation encourages growth and progression. With ‘open door’ policies, sharing ideas and asking questions becomes less stressful and can increase employee engagement.
By encouraging conversation in the form of feedback, employees are given a platform to voice concerns or suggestions that promotes overall employee value.