How to communicate professionally
How to communicate professionally
By Dané Meyer on Jun 9th 2020
By Dané Meyer on Jun 9th 2020

It is important to create a good impression by communicating professionally with future and current employers, companies and recruiters.

Asking Questions

When you are asking questions through email or text, remember to start with a greeting then stating your name and your question clearly.

For example, “Good morning. My name is John Smith and I would like to find out if you have received my application for the position of General Assistant in Bellville.”

If you are planning to speak to employers or future employers by call or text, remember to only contact them during business hours.


Making a request, whether to a future employer or your current employer should start with a greeting, your name and should be stated clearly with all the necessary details.

For example:
“Good morning, my name is John Smith. I have applied to the General Assistant in Bellville position, but I am no longer interested and would like to withdraw my application.”
“Good morning, my name is John Smith. I am currently working as a General Assistant at the Bellville branch and would like to request Tuesday, 7 April 2020 off to attend my daughter’s graduation ceremony.”


If you want to quit your current job, remember to inform your employer by email, message or in person. Make sure that you are not breaking any rules in your employment contract.

Grammar / Spell Checking

It is important to make sure that your message is as error-free as possible. Most cellphones have a spell checker built-in, make sure to use it.

You can also Google if you are unsure of the spelling or structure of a word or sentence.

Always be polite

It is important to be polite and professional when communicating. Here are some key phrases when communicating with a future or current employer.

“Good day, how are you?”
“Thank you very much.”
“I appreciate your time.”
“Goodbye, I hope you have a great day further.”

Words and phrases such as, “cheers, howzit, ohk, thx, plz” are seen as unprofessional.